Experience
TrustFlight
May 2024-Present
Group Product Manager
Senior product leader guiding an eight-figure, multi-product aviation software portfolio in a regulated environment. I focus on portfolio strategy, platform direction, and cross-functional delivery across Canada and the UK, setting the operating cadence for the portfolio through governance, prioritization, OKRs, and roadmap alignment to keep engineering, design, and go-to-market teams moving toward shared outcomes.
Over a 13-month period, I led the design and build of a next-generation enterprise suite—bringing together common platform capabilities, mobile, and an AI-assisted document authoring experience within a single architecture and UX. I introduced internal AI assistants and workflow automation to streamline feature triage, competitive intelligence, release communications, and documentation, significantly improving consistency and throughput. I established modern product practices such as discovery, portfolio reviews, release management, and customer feedback loops, strengthening execution across Vancouver and UK squads. In parallel, I partnered with Sales, Customer Success, and Services on pricing, packaging, enablement, and implementation playbooks to drive adoption in safety-critical, regulated contexts
Automated Logistics Incorporated
August 2021-May 2024
Director, Operations & Product
Directed product and operational strategy for Pulsar, a SaaS platform for logistics. Rebuilt the product roadmap, transitioned to a SaaS model, drove significant ARR growth, and reduced development costs through platform modernization. Established regular release cadence and unified product versions for all customers.
Analytic Labs
October 2023-May 2024
Product Management Consultant
Provided product strategy, discovery, and roadmap development support for an early-stage SaaS initiative, delivering prioritization framework, feature definitions, and UX designs to help validate and support product-market fit.
Hart Software Inc.
September 2020-July 2021
Product Manager
Owned product roadmap and delivery process for SaaS and hardware solutions in the logistics sector. Introduced Agile practices, doubled annual deployments, implemented CRM/support tooling, and increased hardware revenue through lifecycle replacement programs.
NAV Canada
April 2018-January 2021
Air Traffic Controller
Managed the safe and efficient flow of aircraft in high-level Canadian airspace, applying expert regulatory knowledge and rapid decision-making in a high-pressure, safety-critical environment.